Navigating Difficult Conversations
Overview
• Identify and address barriers hindering difficult conversations
• Develop practical strategies for effective communication
• Enhance conflict resolution skills, define objectives, and stay solution-focused
• Craft a personal action plan to apply your newfound skills in various real-world scenarios
Speakers
Caroline New
Caroline New is a highly experienced executive coach and leadership facilitator who has spent the past 18+ years working with executives across the ICT, business and government sectors to develop their leadership capabilities, build high performing teams and communicate with impact and influence. Recognising the challenges of operating in today’s volatile and uncertain world, Caroline empowers her clients to achieve greater resilience, clearer and more transparent communication, and the ability to negotiate successfully through a host of inevitable challenges. Caroline draws on a range of coaching tools, methodologies and leadership frameworks to tailor her approach for different clients, enabling her to deliver significant results from each coaching engagement.
Leadership Trainer, Executive Coach/Assessor & Corporate Communications Consultant
Quantum Values
Agenda
Preparing for challenging conversations
- Identify the barriers that prevent people from having difficult conversations
- How to build rapport and why it is important
- Strategies for effective communication
Tackling conflict and promoting collaboration
- Develop your conflict resolution skills
- Define your objective and remain solution-focused
- Create an action plan for real world scenarios
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Caroline New Leadership Trainer, Executive Coach/Assessor & Corporate Communications Consultant Quantum Values
Pricing
Rapid Action
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Value Plus
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Super Saver
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SAVE UP TO $100
Venue
Join us online, from the comfort of your home or office.